Purple Business Parking Reviews

Booking was not in the system when we arrived despite being booked weeks in advance, eventually found our names in the database for the wrong kind of parking. On return we waited 25 mins for a bus to collect us. Not quite what was expected of the more expensive business parking.

The service while booking through park and go was excellent, and finding Purple parking was easy and was very close to the airport, however on arrival several buses came and went to Heathrow terminals 1,2,3 and 5 but none to 4 when we asked when one would go to Term 4 or if we could get on 1 of the others we were told it was on its way and no the others wont go there, we where the only 2 people there going to Term 4 so im guessing thats why, i would estimate it was around 20 mins wait until we finally got picked up. The return journey was just as bad there was a bus waiting when we arrived but wouldn't take us as we booked for business and they were for normal and our bus took almost 1 hour to turn up after having made several calls to the office asking where it was and every time being told it was 5 mins away. Overall not a great experience and not sure if i would use them again or if would recommend them either